Support & Supplies

As an Authorized Reseller, Office Imaging Solutions (OIS) is able to offer the same service

contracts as the manufacturers at discounted rates. OIS is also an Authorized Service Provider (ASP) and Technically Certified Reseller (TCR) for specific manufacturers offering service contracts for additional coverage options through its Enhanced Service Support (OIS-ESS) program.


  • OIS understands that Consumables & Cleaning Supplies are important to maintaining scanners & reducing downtime.
  • OIS provides great pricing for all major manufacturers Consumables & Cleaning Supplies

Protect & extend the life of your investment with Kodak Alaris Service & Support.

  • Kodak & other manufacturers scanners
  • Kodak Software
  • Micrographics equipment
  • Storage Equipment


Avoid budget-breaking surprises & expenses with Service Agreements, Extended & Post Warranties (excluding consumables)

  • Advance Unit Replacement (AUR) Next Business Day
  • On-site service from Next Business Day to 24x7x4 hour response
    • All parts, labor & travel
  • Preventative Maintenance (PM) cleanings
  • Software Assurance
    • Phone, email & remote support (as needed)
    • Version & point release updates
    • Service packs & patches
    • Access to the latest drivers for certified scanners


Office Imaging Solutions is your Kodak Alaris Service & Support Authorized Reseller. Contact us for a price quote. Don’t forget to ask about additional discounts on multi-year contracts that provide price increase protection.

As an Authorized Service Provider (ASP), OIS is able to offer Image Access’s “Full Coverage Warranty” program for its WideTEK & Bookeye scanners.



Full Coverage Warranty covers:

  • Consumables
  • Spare Parts
  • Software Updates
  • Support Call, internet assisted
  • Return to Depot (repair service)


On-site Service Calls & Contracts

On-site service calls & on-site service contracts can be obtained through the OIS-ESS program.

As a Contex Dealer, OIS is authorized to offer Extended Warranty service contracts. Extended Warranty service contracts are a full service solution, through the service provider “DecisionOne”.



Full Service Solutions covers:

  • Technical support
  • On-site service
  • Parts replacement
    • Excludes consumables: lamps, glass plates, white background plates, filters & calibration sheets.


Contact us for a price quote. Let OIS help you get your Contex Scanner covered under a Service Contract.

Other Manufacturers Warranty Programs


OIS provides warranty offerings from:

  • Canon - eCarePAK’s
  • Epson - Preferred PLUS Protection Plan
  • Fujitsu Service
  • Panasonic - Pro Tech Care
  • Plustek - Warranty Plus Program

Types of Service Contracts available:

  • On-site
  • Advance Exchange
  • Advance Unit Replacement (AUR)
  • Depot Service (Carry-in)
  • Contact us for a price quote.


OIS Enhanced Services & Support (OIS-ESS) program

The OIS-ESS programs provide offerings for consulting, software & hardware support beyond the standard manufacturers maintenance agreements.

Contact Us for additional information on OIS-ESS programs


OIS is a Certified Reseller for Digitech Systems suite of products

OIS-ESS programs offer additional Service & Support options to augment the Digitech Systems software Annual Maintenance contracts.

Certified Reseller


OIS is an Authorized Service Provider (ASP) for Image Access

WideTEK & Bookeye scanners. OIS-ESS programs offer On-site service contract & On-site repair call options to augment the Image Access Full Coverage Warranty throughout the state of Arkansas.

21 Collins Industrial Place, Suite 1B, North Little Rock, AR

Mailing Address: P.O. Box 13452, North Little Rock, AR 72113

© 2015 Office Imaging Solutions, Inc. | All rights reserved.